Privacy Policy

Last updated: [DATE]

This Privacy Policy explains how [Company Legal Name] (“we”, “us”), operating the Addit CRM service (the “Service”), collects, uses, and protects information when you use the Service.

1. Information we collect

• Account data — name, email, and workspace details you provide when creating an account.
• Customer content — the records, contacts, files, and other data you and your team store in the Service.
• Usage data — technical logs such as IP address, browser type, and interactions, used to operate and secure the Service.
• Integrations — data from third-party services you choose to connect (e.g. email or calendar), with your authorization.

2. How we use information

• To provide, maintain, and improve the Service.
• To authenticate users and secure accounts.
• To communicate about your account, updates, and support.
• To comply with legal obligations.

We do not sell your personal information.

3. Legal bases (where applicable)

Where required (e.g. under the GDPR), we process personal data on the bases of contract performance, legitimate interests, consent, and legal obligation, as relevant to each activity.

4. Sharing

We share information only with service providers who process data on our behalf under appropriate safeguards (e.g. hosting on [Cloud Provider / Region]), when required by law, or with your direction (e.g. connected integrations).

5. Data retention

We retain customer content for as long as your account is active and as needed to provide the Service. You may export or request deletion of your data as described below.

6. Security

We use industry-standard measures including encryption in transit, access controls, and isolated per-tenant databases. No method of transmission or storage is completely secure.

7. Your rights

Depending on your location, you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact [privacy@yourdomain].

8. International transfers

Your data may be processed in [Region/Country]. Where data is transferred across borders, we apply appropriate safeguards.

9. Cookies

We use strictly necessary cookies to operate the Service (e.g. authentication). See our cookie settings or contact us for details.

10. Changes

We may update this policy; material changes will be notified through the Service or by email.

11. Contact

[Company Legal Name] — [address] — [privacy@yourdomain]